How to purchase airtime for prepaid SIM Cards?

RighTel data and prepaid subscribers may use various electronic ways or purchase recharge vouchers to increase their SIM Card credit.

Some common and easy ways to recharge the SIM Cards are as follow:

  • Dial 200 for free from your RighTel SIM Card and 09202000000 from other lines and purchase airtime (using SHETAB Cards)
  • Refer to “recharge” section in “my RighTel” app
  • Refer to “increase credit” section on RighTel website

 

For more information on all recharge options refer to products and services>prepaid SIM Card on RighTel website.

How to know about the balance of SMS or internet packages?

  • Dialing *144# USSD
  • Refer to My RighTel app
  • Using 2020 SMS system (for more information visit “2020 SMS system” page.)
  • Dial 200 from RighTel SIM Card or 09202000000 from other lines
  • Refer to “web chat system” to online speak with RighTel customer service center staff

How to know about RighTel products and services tariffs?

For more information on tariffs, refer to “RighTel plans and tariffs.”

How to know about the balance of prepaid / Data SIM Card credit?

  • Dial *140# USSD (inquiring balance of normal recharge) and dialing *146# (inquiring balance of Exciting recharge)
  • Refer to My RighTel app
  • Using 2020 SMS system (for more information visit “2020 SMS system” page.)
  • Dial 200 from RighTel SIM Card or 09202000000 from other lines
  • Refer to “web chat system” to online speak with RighTel customer service center staff

How to use the PIN Code of Purchased voucher?

Use the PIN code on the recharge voucher and dial *141*PIN code# to recharge the SIM Card normally.

You can also dial “*145*PIN code#” to use Exciting recharge. For more information about “Exciting recharge gifts”, refer to “exciting recharge plan page.

Does is cost for subscribers to visit RighTel website and log in to account management system?

No. visiting RighTel website via all RighTel SIM Cards is free.

What will happen to the SIM Card if subscribers do not pay postpaid bills or do not increase the credit of data/Prepaid SIM Cards?

  • For more information on life cycle of postpaid SIM Cards visit “postpaid SIM Card” page and select “life cycle” section.
  • For more information on life cycle of prepaid SIM cards visit “prepaid SIM Card” page and select “life cycle” section.
  • For more information on life cycle of Data SIM Cards visit “data SIM Card” page and select “life cycle” section.Currently, the data SIM Card is not sell, but the current subscribers of this SIM Card type can use the RighTel services as always.

How to pay RighTel bill?

Online payment

Refer to “bill payment” section on my RighTel application

Dial 200 from your RighTel SIM Card and 09202000000 from other lines to pay the bill (using SHETAB Cards)

     Refer to “bill payment” section on RighTel website (using SHETAB Cards)

Offline payment

paying through internet banks, telephone banks, ATMs, Pos of banks* in contract with RighTel:

*Parsian, Refah, Mellat, Pasargad, Saman, Melli, Sepah, Maskan, Agriculture, Sina, Ansar, EN, Saderat, Hekmate Iranian, Mehre Iranian Interest Free Fund, Tosee Taavon, Iran Zamin, Shahr, Tosee Credit Institute, Post Bank, bank ayandeh, Tejarat and Day Bank

Note: it takes 48 hours that the bill is paid in this way.

Does using a prepaid SIM Card include tax?

No. Tax is only deducted when recharging the SIM Card

How much is the monthly subscription fee for postpaid SIM Cards?

It is 12,600 IRR in for each billing period

How long is the billing period for postpaid SIM cards?

Each billing period is two-months long

How to know about hot-bill of Postpaid SIM Card?

 

  • Dialing *140#
  • Refer to “bill” section in My RighTel application
  • Dial 200 from RighTel SIM Card or 09202000000 from other lines and speak with customer service center staff

  • Refer to “web chat system” to online speak with RighTel customer service center staff
  •  
  • Using 2020 SMS system (for more information visit “2020 SMS system” page.)
  • Dial 200 from RighTel SIM Card or 09202000000 from other lines to get information about SIM Card debt