Dongle Usage Guide

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Introduction

ZyXEL modem WAH1604 model, which supports RighTel 3G and 4G mobile network will allow users to access high-speed connectivity via RighTel SIM Cards.


WAH1604 modem features are as follows:

  • RighTel 3G and 4G Frequency bands (LTE/WCDMA:2100/900MHz - GSM: 850/900/1800/1900)
  • Support for Short Message Service (SMS)
  • Electronic phone book
  • Support Micro SD memory card up to 32GB
  • Support USB 2.0
  • Internal antenna
  • No need to battery or charging
  • Download speed up to 150 Mbps and upload speed up to 50 Mbps

Minimum system requirements for installing and using WAH1604 is as follows:

  • Notebook or personal computer with an empty USB port
  • Windows OS 1/10. XP SP3/Vista SP1 & SP2/7/8/8.1/10
  • Mac OS X10.4.0 to Mac OS 10.8.0 with latest upgrades
 

Installation

  1. USB cap
  2. USB
  3. SIM Card compartment
  4. Micro SD slot
  5. SIM Card compartment cover



First, remove the SIM Card compartment cover, and then insert the SIM Card in the specified slot as shown below. Close the SIM Card compartment cover then connect the modem to the computer and wait until the orange LED lights on the modem is on.
After connecting the modem to computer, Dongle driver should be installed on operating system (OS). To do so, when the modem is connected and detected by OS, the device driver appears on "my computer" page, which you can install the modem by clicking on it and continuing installation process to the end.
After completing of installation, you will connect to RighTel high-speed Internet by clicking on ZyXEL LTE Modem icon created on desktop and "Connect" button via the opened window (shown below).

Software settings

After connecting to Internet, the following window will be displayed which some of the desired changes can be done via this window.

 

PIN settings

If SIM PIN is disabled, it can enable after entering the modem user panel from the below menu:


By clicking on "Enable PIN", below window will show:


To disable, enable or change SIM Card PIN code, follow below methods:

  • By inserting SIM Card into other devices such as mobile phone and tablet
  • Via below path:
    Tools --> PIN Management --> Disable / Modify PIN



If SIM Card PIN enabled, as soon as the modem connected again to your device, user will be required to enter PIN code according to below window.

APN Settings

To use RighTel high-speed Internet you should set the APN. These configurations have been set on your device by default.
In case your modem is not set, you can access APN settings you can track bellow path:
Tools --> Connection Profile --> in the shown window "Profile management"
In this window, you can set your desired setting via "New", then save them. Its configuration is as follows.
Profile name: RighTel
APN name: RighTel
After setting APN, you can use RighTel high-speed Internet. It should note that applying these settings is required only once and then connecting the modem to any other device will not need to reset the APN.

Roaming Settings

The modem can be used in roaming mode. Settings of the modem in default state is on Auto mode, so roaming select automatically. If the modem is used in roaming mode, in the main page of user panel "RighTel Roaming" is displayed.

Under normal conditions when the modem is in roaming mode, access to Internet is also available. If you do not want to use RighTel Internet in roaming mode and you prefer to use RighTel 3G/4G, first Disconnect the modem then select one of the following 3G (HSPA) or 4G (LTE) networks.
Tools --> Option --> Network --> Network Type

In addition, you will be able to change your operator manually via below path. This will be useful when the modem is logged in automatically to another operator's network and it is not returned to RighTel operator.
Tools --> Option --> Network --> Registration Mode

Warranty

  1. Warranty of mentioned devices is 18 months from purchase time.
  2. For support of warranty of mentioned products, stating of device information including serial number, IMEI number and store stamp is required on official receipt.
  3. Support center number of Delsa Company: 021-91004100
 

Installation

  1. USB cap
  2. USB
  3. Micro SD slot
  4. SIM card compartment
  5. LED lights
  6. SIM card compartment cover

First remove the SIM card compartment cover, and then insert the SIM card in the specified slot as shown below.

Close the SIM card compartment cover then connect the modem to the computer and wait until the green LED lights on the modem is on.

At this stage, the installation process will automatically begin.
If the installation does not automatically run, double click on the 3G modem icon on the Windows desktop.
Follow the installation process as shown below:







After the above steps, the program will automatically run.
If the program does not automatically run, you can use the software by double-clicking on the icon on the Windows desktop and run through the following path:
Start ---> Programs ---> D-Link Connection Manager

And finally click "Connect".

You are connected to broadband Internet via the Rightel network.
You can access the guide through Help option.

The following passage can help you select the language to use of this software.
Options / Language Selection / Software Interface language
Settings / Language / Languages List



Note:DWM-156 HSUPA 3G dongle can connect to internet in national roaming mode. Quality of services in roaming mode is in accordance with features of the GPRS / EDGE (2G) Internet.

 

Updating software of DWM-156 HSUPA 3G dongle (A6 version)

If you have purchased DWM 156 dongle (A6 version) it is recommended to update it to benefit from its features in Windows 10. However, the updating process should be done in Windows OS other than Windows 10.
Please consider the following points before updating your dongle:

  • Remove the SIM card from dongle
  • attach the dongle to your PC
  • In case of installing the software named "D-Link Connection Manager" close and then uninstall it.
  • Download the following software and run it. (DWM-156-A6 v6.0.3)
    Software download DWM-156-a6
  • Click on the downloaded file. Do not detach the dongle from your PC until update process is finished.

  • Then press any key to continue

Your dongle is updated now.

 

Updating software of DWM-156 HSUPA 3G dongle (A7 version)

If you have purchased DWM 156 dongle (A7 version) it is recommended to update it to benefit from its features in Windows 10. However, the updating process should be done in Windows OS other than Windows 10.

  • Remove the SIM card from dongle
  • attach the dongle to your PC
  • In case of installing the software named "D-Link Connection Manager" close and then uninstall it.
  • Download the following software and run it. (
    DWM-156-A7 v7.0.6)
  • Click on the downloaded file. Do not detach the dongle from your PC until update process is finished.


  • Then press any key to continue

Your dongle is updated now.

 

Dongle profile setting manual

Rightel dongles' connection profile is by default set. It is recommended to not change the setting if your modem connects to internet.
To set DWM156 dongle profile, do the following instructions:
1- Click on "setting" menu.

2- In this menu click on "profile management".

3- Click on "import".

4- In the opened window, choose Rightel then click "OK".

5- Choose "set as default".


At this stage you can connect to Rightel high speed internet via your dongle.

 

FAQ

Error Title Solution

No Device

  • Check modem usage manual on Rightel website customer help to ensure that your operating system supports the D-Link modem.
  • Change the connecting port and attach the modem to another port.

No (U)SIM card

  • Check modem usage manual on Rightel website customer help to ensure that the SIM card is correctly inserted in the device.
  • Insert your SIM card in a 3G-supporting device to ensure that the SIM card performs properly.

No Service

  • Check the coverage map on Rightel website customer help to make sure you are in the coverage area.
  • Change the connecting port and attach the modem to another port manager.
  • In "option" section of your modem, go to "profile management" and delete all items.
  • Click on "import" choose Rightel then confirm it.
  • Click on "set as default".
Error 678
  1. In "option" section of your modem, go to "profile management" and delete all items.
  2. Click on "import" choose Rightel then confirm it.
  3. Click on "set as default.
Error 826 Attach your modem to another port.
Error 734
  • It is possible that your SIM card credit, traffic or validity of your internet package is used up or expired. To ensure if this is the case check your credit and remaining traffic in e-care.
Error 720
  • Uninstall your modem software then reinstall it.
  • Attach the device to another port.
  • If the error is not fixed, it might be related to your device operating system.

The card has not been detected or is invalid

  • Check modem usage manual on Rightel website customer help to ensure that the SIM card is correctly inserted in the device.
  • Insert your SIM card in a 3G-supporting device to ensure that the SIM card performs right.
SMS sending fail In "option" section go to "text message setting" and insert "message center number" as below:
989200000920 + or 0098920000920
 

Support

Tehran Office: 021-43983000 / 021-43983500
Fars Office: 071-36472636-7
Khorasan Office(Mashhad Shabakeh-Parseh store): 0513-7653101
East Azerbaijan Office: 041-35548237
Khuzestan Office: 061-32231245
Isfahan Office: 031-36638024
 

Intorduction

Rightel third generation modem will allow users to access high speed connectivity via Rightel SIM cards. Rightel third generation modem features are as follows:

  • 3G Network frequency bands (HSDPA 900/2100)
  • Support for Short Message Service (SMS)
  • Electronic phone book
  • Support Micro SD memory card up to 32GB
  • Support USB 2.0
  • Internal antenna
  • No need to battery or charging

Minimum system requirements for installing and using third-generation modem E303 is as follows:

  • INTEL / AMD Processor with a minimum speed of 500MHz
  • Windows 10, / Vista / XP / 7/8
  • Mac OS 10.4.0 to Mac OS 10.10.0
  • At least 128MB of RAM
  • At least 50MB Hard memory

نکته: جهت استفاده با سیستم عامل ویندوز نسخه 10 نیاز به بروزرسانی نرم افزار دانگل می باشد. جهت دریافت نرم افزار بروزرسانی مدل A6 به صفحه به‌روزرسانی نرم‌ افزار دانگل‌های نسل سوم DWM 156 مدل A6 و جهت دریافت نرم افزار بروزرسانی مدل A7 به صفحه به‌روزرسانی نرم‌ افزار دانگل‌های نسل سوم DWM 156 مدل A7 مراجعه نمایید.

 

Installation

Minimum system requirements for installing and using third-generation modem E303 is as follows:

  • Windows OS 1/10, / Vista / XP / 7/8
  • Mac OS 10.6.0 to Mac OS 10.11.0
  • At least 256MB of RAM
  • At least 90MB Hard memory

Quick Installation Guide for Rightel 3G Modem:

  1. USB cap
  2. USB
  3. Micro SD slot
  4. SIM card compartment
  5. LED lights
  6. SIM card compartment cover

First remove the SIM card compartment cover, and then insert the SIM card in the specified slot as shown below.

Close the SIM card compartment cover then connect the modem to the computer and wait until the green LED lights on the modem is on.

At this stage, the installation process will automatically begin.
If the installation does not automatically run, double click on the 3G modem icon on the Windows desktop.
Follow the installation process as shown below:


After the above steps, the program will automatically run.
If the program does not automatically run, you can use the software by double-clicking on the icon on the Windows desktop and run through the following path:

Start ---> Programs ---> RighTel Connection Manager
And finally click Connect.

You are connected to broadband Internet via the Rightel network.
The following passage can help you select the language to use of this software.
Options / Language / Persian
setting / Language / English

Note:E303 HSUPA 3G dongle cannot connect to internet in roaming mode.

 

Updating software

If you have purchased Huawei E303 Dongles which do not have Rightel logo, it is recommended to update the dongle to benefit from new features of 3G modems such as Persian menu and USSD exchange.
Please consider the following points before updating your dongle.

  1. Download Rightel-E303 firmware to your PC and extract the file.
    RighTel-E303-Firmware
  2. Remove the SIM card from dongle.
  3. Attach the dongle to your PC.
  4. Click on the firmware you downloaded to your PC.
  5. Click on "start" in the opened window.
  6. Click on "finish".
  7. A few second after installation, Rightel connection manger App pops-up. Close this App.

  8. Then download update-firmware on to your PC and extract it.
    Update-Firmware
  9. Then download update-firmware on to your PC and extract it.
  10. Click on "start" in the opened window.
  11. Click on "finish".

Your dongle is updated now. Remove your dongle from PC, insert the SIM card in the dongle and use installation manual for E303 dongle to install your modem.

 

FAQs

Error Title Solution

Device not found

  1. Check modem usage manual on Rightel website customer help to ensure that your operating system supports the Huawei modem.
  2. Change the connecting port and attach the modem to another port

SIM not Found

  1. Check "how to install the modem" on Rightel website customer help to ensure that the SIM card is correctly inserted in the device.
  2. Insert your SIM card in a 3G-supporting device to ensure that the SIM card performs properly.

The Device is Disconnected or it is unavailable

  1. Check "modem introduction section" on Rightel website customer help to ensure that your operating system supports the Huawei modem.
  2. Change the connecting port and attach the modem to another port

When installing Rightel Huawei modem, use "mobile partner" software instead of "Rightel connection manager"

To update your Huawei modem you can refer to "update section" on Rightel website customer help.
Note: this software is exclusive for Rightel modems and the company bears no responsibility for other modems.
 

Introduction

Rightel third generation modem will allow users to access high speed connectivity via Rightel SIM cards. Rightel third generation modem features are as follows:

  • 3G Network frequency bands (HSDPA 900/2100)
  • Support for Short Message Service (SMS)
  • Electronic phone book
  • Support Micro SD memory card up to 32GB
  • Support USB 2.0
  • Internal antenna
  • No need to battery or charging

Minimum system requirements for installing and using third-generation modem DWM-156 is as follows:

  • INTEL / AMD Processor with a minimum speed of 500MHz
  • Windows 10, / Vista / XP / 7/8
  • Mac OS 10.4.0 to Mac OS 10.10.0
  • At least 128MB of RAM
  • At least 50MB Hard memory
 

Installation

The recommended system requirements:

  • Notebook or personal computer with an empty USB port
  • Windows OS 10.6.0 / Vista / XP SP3 / 7
  • Mac OS X10.5, 10.6 & 10.7

  1. USB cap
  2. USB
  3. Micro SD slot
  4. SIM card compartment
  5. LED lights
  6. SIM card compartment cover

First remove the SIM card compartment cover, and then insert the SIM card in the specified slot as shown below.
Close the SIM card compartment cover then connect the modem to the computer and wait until the blue LED lights on the modem is on.

At this stage, the installation process will automatically begin.
Follow the installation process as shown below:
After the above steps, the program will automatically run.

Rightel Modem usage manual (WU260)
Click Connect.You are now connected to broadband Internet via the Rightel network.
The following passage can help you select the language to use of this software.
Settings / Language
If you select "Farsi" all of the menus are shown in Persian.
By clicking on this option, you can access to general settings "General", and "PIN Management", "Statistics", Internet data traffic information "Traffic Warning", related settings such as "Text Message Center" and "text message", network-related settings "network", network signal level "Diagnostics" and so on.
From "Pin Management" you can manage your modem security settings.From the "Statistic" you can access statistical information such as downloaded volume, etc.On "Traffic Warning" You can manage your internet usage.In "text message" you can access SMS settings such as message center number, texting report, etc.From "diagnostics" you can access Technical information of your modem.In the following path you can see the network signal:
Diagnostics/Network Status/RSSI
From "Language Selection" you can change the language. From "Help" you can access guide.

Click on this option to enter "Contact".

Create new contact information
Edit contact information
Delete Contacts
Send SMS to contacts.
Search contact information.

Click here to enter SMS section.

Create new SMS
Delete SMS
Send the same SMS to the same number (sender)
Reply to SMS
Send an SMS to other numbers


Click here to enter USSD section.

Note: WU260 HSUPA 3G dongle cannot connect to internet in roaming mode.

 

Updating software of WU 260 Dongles

Please consider the following points before updating your dongle:

  • Remove the SIM card from dongle
  • attach the dongle to your PC
  • Install the software according to usage manual of Rightel WU260
  • Close the software.
  • Download the following software and run it. (RighTel-WU260-Frimeware update)
    RighTel-WU260-Frimeware update
  • Click on the downloaded file and continue the process according to below images till "complete" option appears.






Your dongle is updated now.

 

Introduction

Rightel E3372 modem which supports Rightel 3G and 4G mobile network will allow users to access high speed connectivity via Rightel SIM cards.
Its features are as follows:

  • Support for 3G and 4G
  • Support for Short Message Service (SMS)
  • Electronic phone book
  • Support Micro SD memory card up to 32GB
  • Support USB 2.0
  • Internal antenna
  • Can benefit from two external antennas
  • No need to battery or charging

Minimum system requirements for installing and using E3372 is as follows:

  • Notebook or personal computer with an empty USB port
  • Windows OS 1/10. XP SP3/Vista SP1 & SP2/7/8/8
  • Mac OS X10.4,0 to Mac OS 10.11.0 with latest upgrades
 

Installation

  1. USB cap
  2. USB
  3. SIM card compartment
  4. LED lights
  5. SIM card compartment cover
  6. Micro SD slot



First remove the SIM card compartment cover, and then insert the SIM card in the specified slot as shown below.

Close the SIM card compartment cover then connect the modem to the computer and wait until the green LED lights on the modem is on.
The operating system will automatically detect the new hardware and connects to broadband Internet. The user panel will be automatically opened by browser.

Software Settings

Username and password settings

For any changes in software settings when your device is connected to the dongle, on your Internet browser enter 192.168.1.1 on URL bar; in the opened window type your username (admin) and password (admin).

In the opened window you can change the current password of the device. If subscribers wish to change password, clicking on "change password" directs them to the page where password can be changed.
To change the password, you can proceed from the following path: setting/system/modify password.
In the opened window choose "require login". At this moment the page is refreshed and the main menu is available. By clicking on each of the menus, the user should provide a username and password.

PIN Settings

If SIM PIN Code is enabled, after entering the user panel of modem, message "Pin Required" is displayed. The SIM PIN must be entered and then choose "Apply". If you wish to disable PIN, at this point choose "Disable PIN verification" so that the option will be disabled on the SIM PIN.

To disable, change or activate SIM PIN Code you can use the following methods:
1- Use other devices such as smart phones and tablet.
2- Change settings from the following path: Setting / Security / PIN Management / PIN operation

At this stage, you should type your SIM card PIN via "PIN code" window. After that in the PIN operation window, change the "Enable" to "Disable".

APN Settings

To use Righte high-speed Internet you should set the APN. These configurations have been set on your device by default.
In case your modem is not set, you can access APN settings you can track bellow path:
Setting/Dial Up/Profile Management
In this window, you can set the APN via "New Profile".Its configuration is as follows:
Profile name: RighTel
APN name: RighTel

After setting APN, you can use the Internet. It should be noted that applying these settings is required only once and then connecting the modem to any other device will not need to reset the APN.

Sleep Mode Settings

In the default mode if the modem is not used it will go to Sleep Mode after 10 minutes and the network connectivity is interrupted. The following path can extend the time up to 120 minutes.
(Setting/Dial Up / Mobile Connection /Auto Disconnect Interval (Min

Roaming Settings

The modem can be used in roaming mode. Settings of the modem in default state is on auto mode, so roaming is automatically selected. If the modem is used in roaming mode, in the main page of user panel "RighTel Roaming" is displayed.
Under normal conditions when the modem is in roaming mode, there will be no Internet access. If you want to use the Rightel Internet in roaming mode, you should enable Data Roaming from the following path:
Setting / Dial Up /Mobile Connection /Data Roaming

To disable roaming mode you can use below path:
Setting/Dial UP/Network setting
In this page, you have to change "Mode preference" from Auto to Manual.

After choosing the Manual, your device starts searching for available networks as shown and shows a list of them. Users can choose Right 3G or 4G networks from among those presented.