RighTel SIM Card

If you purchase a SIM Card from RighTel website, upon presentation of valid identification documents and sign a registration form and agreement by subscriber, RighTel delivers the SIM Card and starts the communication mobile services for the subscriber. If you purchase from Rightel Customer Service Centers or authorized sales & services dealers upon presentation of valid identification and sign a registration form and agreement by subscriber, the SIM Card will be delivered to them and at the same time it can be used. If you purchase a SIM Card from other points of sale, the subscriber should register the SIM Card in one of the Rightel Customer Service Centers or authorized Sales & services dealers. Obviously, in this case, upon presentation of valid identification documents and sign a registration form and agreement by the subscriber, the documents will be sent to the Company and then communication with mobile services of RighTel is established for subscriber.

• 0920 prefix is for RighTel postpaid SIM Cards
• 0921,0922 and 0923 prefix is used for RighTel prepaid and data SIM Cards.

RighTel SIM Cards provided in two types of “postpaid“,”prepaid“.

For details on the purchase plan for the Postpaid SIM Card, go to the ” X100 and X40 plan SIM card ” page and refer to the ” energy-simcard”

page for details on purchasing a Prepaid SIM Card with the selected number.

Refer to the Rightel Customer Service Centers or Sale & Services dealers

Yes. The applicant must be 18 years old.

** Smart national card

*The old national ID card along with the receipt of the national card application, with the seal of Counter Offices, Post Office or Civil Registry Office.
** The old birth certificate along with the receipt of the national card application, with the seal of counter offices, post office or registry office
* New computerized birth certificate with national code.

*Point 1: The presence of applicant or his/her legal representative is compulsory at the time of registering and receiving the SIM Card.
As directed by the CRA, SIM Card owners are required to have an identification OTP to purchase or get services at Customer Service Centers or dealers. Therefore, applicants must have a SIM Card from other operator in addition to the mentioned documents, at the time of presence at Rightel Customer Service Centers or dealers
*Point 2: Having the above documents would be enough at the time of presence to those applicants who do not have a SIM Card or RighTel Subscribers with one SIM Card
*Point 3: According to the rules and regulations of CRA, the maximum number of SIM card activation allowed for each natural person (Iranian citizens) is 10, across all types of SIM cards (prepaid, postpaid) and all operators

The amount paid to purchase a SIM card, includes the cost of the SIM card, the starter package and its services according to the tariffs announced on the RighTel website. No fees will be charged for registering through RighTel customer services centers and dealers. In order to know about the tariff of RighTel products and services, refer to the "Plans and Offers" page on the RighTel website.

Based on current regulations, foreigners can purchase a maximum of 3 SIM Card in existing SIM Card types.

In this case the subscribers can go to the SIM Cards Tracking on RighTel website and check the latest status of the order.

Meanwhile, if there is any problem, you can contact to the RighTel Call Center by dialing 200 for free from RighTel SIM Cards and 09202000000 from other lines or refer to web chat for online speak with RighTel customer service center staff

Foreign nationals residing in Iran can purchase Rightel SIM cards, either postpaid or prepaid, and benefit from its services by presenting the following documents.
* Passport with validity date
* Residence card or booklet (Amayesh) with validity date
* Refugee/Identity/Green/Special card with validity date
Note: According to the rules and regulations of CRA, the maximum number of SIM card activation allowed for each natural person (non-Iranian citizens) is 3, across all types of SIM cards (prepaid, postpaid) and all operators.
Purchasing a SIM card for foreigners is only possible in person. This group of applicants can purchase their new SIM card by visiting one of the RighTel customer service centers or sales and service representatives.

RighTel subscribers, in the case of tendency, can revoke their SIM Card in person and remote:

a: SIM Card revocation via MyRighTel application and Portal.

b: SIM Card revocation in person by visiting Rightel Customer Service Centers and selected dealers

The postage rate to purchase a SIM card from RighTel website is 36,400 Tomans.