Mobile number portability is a feature that allows subscribers to change their mobile operator without the need to change their number.

• Changing mobile operator without the need to change the phone number and prefix number
• Access to High speed and high quality internet
• Availability of cost-effective plans, proportionate to all needs
• Enjoying lowest tariffs for all the services (voice call, SMS, Data,…)
• Network coverage across Iran with access to RighTel 3G and 4G as well as national roaming with no change in tariffs

No. it’s free of charge.

No. SIM Card is not deactivated in any stage of portability. It only takes 5 minutes to deactivate the previous SIM Card and activate a new one.

International roaming will be blocked for previous postpaid SIM Card until the subscribers’ number is activated in the new operator

All real-entity and legal entity subscribers of postpaid and prepaid SIM Cards can use this service.

No. after portability, prepaid SIM Cards will lose all their credit. All packages on postpaid and prepaid SIM Cards will also expire.

Subscribers can purchase airtime and packages on the New SIM Card after portability.

After portability, RighTel tariff are applied for subscribers.

No. After portability, a prepaid number remains prepaid and a postpaid number remains postpaid.

Real entity subscribers may visit RighTel website or refer to one of the Rightel Customer Service Centers or Sale & Service dealers  to submit portability request.

For legal entity subscribers, the representative of the subscriber must submit the formal portability request and his/her company’s identity documents in one of the Rightel Customer Service Centers.

Portability of postpaid SIM Card depends of settling primary bill issued by the original operator. Postpaid subscriber should pay the bill till in 24 hours after issuance of the bill. If subscribers fail to pay the bill by in due period portability request will be rejected.

Yes, in fact after accomplishment of porting, the new subscriber will be able to use all provided services offered by RighTel except “Pay for Me" service.

Yes. Porting legal SIM Cards to RighTel is possible via one of the following ways:

1- In person referring of a representative or legal attorney or the applicant organization to one of Rightel Customer Service Centers.

2- Pre-registering via https://www.rightel.ir/business/mnp, then in person referring of a representative or legal attorney or the applicant organization to one of Rightel Customer Service Centers.

Yes. It is now possible to get corporate services for RighTel ported SIM Cards.

For more information about corporate services visit https://www.rightel.ir/en/business

No, according to MNP service rules, subscribers’ porting from RighTel is free.

Note: In some plans that free or discounted SIM card/package is offered to the applicants, the applicant should pay the difference between the price of the SIM card and the package, according to the announced tariff of RighTel company.