Products
Direction of activating and deactivating data in national and international roaming service
It is possible to use the roaming service in remote and non-urban areas that do not have the 3G and 4G Rightel coverage, and the countries in contract with Rightel. The settings for activating and deactivating roaming service are the same on devices with the same operating system of different brands and models.
✔ To find out the type and version of the installed operating system, you can refer to the settings on your device.
Note: Due to the difference between Android operating system user interface (UI) on different phones, there is a possibility of minor changes to some phones settings as compared to displayed images.
1-First select “Settings”.
2- From “Settings” menu, select “SIM Cards & mobile networks” option.
3- Select RighTel SIM Card.
4- By clicking on “Preferred network type”, the network mode supported by your device is displayed.
5- Your roaming service will be activated automatically by selecting either LTE / 3G / 2G (auto connect), 3G / 2G (auto connect) or Prefer 3G options.
6- To disable the roaming service, you can set “Preferred network type” to 3G only or LTE only. Then go to “Mobile networks” submenu and disable “Automatically select network” option, and when the search is complete, manually select “RighTel”.
Note: Due to the difference between Android operating system user interface (UI) on different phones, there is a possibility of minor changes to some phones settings as compared to displayed images.
1- First select “Applications”, then select “Settings”.
2-In “Settings” menu, select “Connections”.
3- Select “Mobile networks”.
4- By clicking on “Network Mode” according to list, the supported networks by your device will be displayed.
5-Your roaming service will be automatically activated by selecting either LTE / 3G / 2G (auto connect) or 3G / 2G (auto connect) under the “Network mode” menu.
6- To deactivate roaming service, you can set “Network mode” to 3G only, and if your operator does not display RighTel, select “Network operators” and finally choose “RighTel”.
Note: Due to the difference between the Android operating system’s User interfaces “UI” on different phones, there is a possibility of minor changes to the settings of some devices as compared to the displayed images.
1- First select (Applications), then select (Settings).
2- In (Settings) select (Mobile Network).
3-Your roaming service will automatically be activated by selecting both 2G / 3G auto and 2G /3G /4G auto options in Network mode menu.
4- To deactivate the roaming service, you can set Network Mode to 3G only, and if your operator does not show the RighTel, select Network Operators and, in the end, select RighTel.
2- In Connections, select Mobile Networks.
3- Your roaming service will be automatically activated by selecting either LTE/3G/2G (auto connect) or 3G/2G (auto connect) from the submenu Network Mode.
4- To deactivate roaming service, you can place network mode on LTE/3G (auto connect) or 3G Only. In case RighTel is shown as your device’s operator, select Network Operators and then, RighTel.
2- In “wireless & networks” select “more”.
3- Select “Mobile Networks”.
4- Roaming service is enabled by both options LTE (recommended) in the 4G or 3G mode is automatically activated.
5- To deactivate the roaming service, go to “preferred network type” and select “Search Networks” and at the end select “Rightel”.
2- In “wireless & networks” select “more”.
3- Select “Mobile Networks”.
4- Select “Preferred Network Type”.
5- Roaming service is enabled by both options LTE (preferred) / WCDMA / GSM in the 4G or 4G WCDMA (preferred) / GSM in 3G mode is automatically activated.
6- Go to “Service Providers” and select “Search Networks”.
7- To deactivate the roaming service, go to “preferred network type” and select “only WCDMA” and if your operator is not “RighTel”, select “Service Provides” and at the end select “RighTel”.
2- Select “More Setting” option.
3- Select “Mobile Networks”.
4- Select “Network Mode”.
5- Select “GSM / WCDMA (Auto mode)”.
6- Select “Network Operator” and from the menu select the option “Select Automatically”.
7- To deactivate the roaming service you can put “Network mode” on the option “WCDMA only” and if your operator is not “RighTel”, select “Service Provides” and at the end select “RighTel”.
Considering the growing number of Dual SIM Card phones on the market, some manufacturing companies enabled these phones to receive the calls of both SIM Cards at the same time. If the user does not enable this option, the other SIM Card cannot receive call while the first SIM Card is in use.
If “Dual SIM Always On” is enabled, in time of answering the calls on one SIM Card, you can receive the calls of the 2nd SIM Card as well. You can select which call you want to answer.
On the other hand, some phones lack this option to get the call of both SIM Cards at the same time, therefore in case of receiving a call on one SIM Card, you will loss the chance to get the calls of the other SIM Card at the same time.
For Dual SIM Cards, based on the manufacturer, 2 methods are provided for enabling and disabling the roaming mode.
Model 1
1-From the (Menu) or (Apps), Select (Settings) and then (More).
2- Choose “Mobile Networks”.
3- Choose the Rightel SIM card and in “network mode” select “WCDMA (preferred) / GSM”. Now your roaming service is enabled.
4- To deactivate the roaming service you can put “Network mode” on the “WCDMA only” and if your operator is not “RighTel”, select “Service Providers” and at the end select “RighTel”.
Model 2
1-From the (Menu) or (Apps), Select (Settings) and then (More).
2- Choose “Mobile Networks”.
3- Choose the Rightel SIM card and in “network mode” select GSM/ WCDMA (auto mode) and in Network Operation choose “Select Automatically”. Now your roaming service is enabled.
4- To deactivate the roaming service you can put “Network mode” on the “WCDMA only” and if your operator is not “RighTel”, select “Network Operators” and at the end select “RighTel”.
2- Select “wireless & networks””.
3- Select “Mobile Networks”.
4- Select “Network Mode”.
5- Select “GSM / WCDMA (Auto mode)”. Now your roaming is enabled.
6- To deactivate the roaming service you can put “Network mode” on the “WCDMA only” and if your operator is not “RighTel”, select “Service Providers” and at the end select “RighTel”.
Your roaming service is automatically activated in both LTE and 3G.
1- If you want to disable it, go to the Cellular and then Cellular Data Options from the Setting menu.
2- In this step, disable the Data Roaming.
It is necessary that you make sure you are connected to the 3G or 4G network by following the instructions for connecting to the network . Go to the setting menu, select the Cellular again, and then select the Network Selection.
3- Turn off the Automatic and select IRN 20 or RighTel from among available options.
1- Your roaming service will be automatically activated in both 3G and LTE options. To deactivate it, go to Settings and tap on Carrier.
Make sure that you are connected to RighTel 3G or LTE networks using the menu Connect to RighTel Guide .
2- Turn off the option Automatic and select IRN 20 or RighTel from among available options.
2- Turn OFF “Automatic” option, then among the options available, select RighTel or IRN 20.
2- Turn OFF “Automatic” option, then among the options available, select RighTel or IRN 20.
Your roaming service is automatically activated. If you wish to disable it, from “Setting” select “Carrier”.
1- Turn OFF “Automatic” option, then among the options available, select RighTel or IRN 20.
Your roaming service is automatically activated. If you wish to disable it, from “Setting” select “arrier”.
1- Turn OFF “Automatic” option, then among the options available, select RighTel or IRN.
In the windows operating system version 8.1 the possibility to choose the network mode is not available and thus there is no way to disable roaming and just through manually search of the network you can select the service provider.
1- Select “Setting”.
2- Select “mobile + sim”.
3- Select “SIM settings”.
4- Your roaming service is enabled for both options 3G and 4G automatically.
5- To disable the roaming service, you can choose “Network Selection”.
6- Select “search for networks”.
7- If “unsuccessful scan” option is displayed, select it and among the operators select (RighTel).
Your roaming system is automatically enabled. If you wish to disable it, please go to below path:
1- Select “setting”.
2- Select “Mobile Network”.
3- Select “Network Selection” and in the opened window, select “Unsuccessful Scan”. Among the operators, select Rightel.
1- First select “Application”, and then select “Setting”.
2- Then select “Network”.
3- Select “Network Mode”.
4- To enable roaming service, select “Automatic”.
5- If you wish to disable roaming service, select “UNTS 2100/900”.
1- From the shortcut bar, choose the “Settings” option.
2- Select “Network Connections”.
3- Select “Mobile Network”.
4- In “Mobile Network”, please select “2G & 3G”.
5- In “Network Selection Mode”, select “Automatic”.
6- If you wish to disable Roaming Service, you can select “3G” option in “Network Mode”.
1- From “All” menu, select “Settings”.
2- select “Mobile Network”.
3- Select “Automatic” option for “Network Selection”.
4- After selecting 2G and 3G, your roaming service is enabled.
5- If you wish to disable Roaming Service, you can select “3G” option in “Network Mode”.
1- Go to Menu, select “Setting”.
2- Select “Connectivity”.
3- Select “Network”.
4- Put “Network Mode” on “Dual” and for “Operator Selection” choose “Automatic”. Now your roaming service is enabled.
5- Select “UMTS” on “Network Mode” to disable the roaming service.
This modem can be used in roaming mode. As default, the modem setting is on “Auto” mode. Therefore roaming mode is selected by default. If you use the modem in roaming mode, in the main page of User panel you will see “Rightel Roaming” on display.
To disable the roaming mode, you can go to below path:
Setting/Dial Up/Network Settings/Preferred mode
This modem can be used in roaming mode. As default, the modem setting is on “Auto” mode. Therefore roaming mode is selected by default. If you want to use 3G mode only, you shall go to below path:
Setting / Modem 3/2G/ Internet And on “Network Type” you shall select 3G only.
